
Airports are stressful enough without being caught out by surprise charges. If you’ve ever driven to one of London’s airports, you’ll know the confusion:
- Where do I pick someone up?
- Why is the drop-off zone charging me?
- Do I pay differently if I’m collecting passengers?
- What happens if I don’t pay at all?
The rules for pick-up vs drop-off at London airports are not always clear, and the charges vary between airports. Worse, many drivers are hit with penalty fines simply because they didn’t know how the system worked.
This complete guide breaks down the difference between airport pick-up and drop-off zones, how much they cost (estimated), how to pay, and how to avoid unnecessary fines. We’ll cover Heathrow, Gatwick, Stansted, Luton, London City, and even Southend.
By the end, you’ll know exactly where to go, what to expect, and how to save money next time you’re dropping off or collecting passengers in London.
Pick-up vs Drop-off Charges: What’s the Difference?
At first glance, “pick-up” and “drop-off” sound similar — but airports treat them very differently.
- Drop-off zones are the lanes directly outside terminal doors, often called forecourts. They are designed for a quick stop only — you drive in, your passenger gets out, and you leave. These are almost always charged, and the fee is usually flat per entry. Stopping or waiting is not allowed.
- Pick-up zones are never at the terminal forecourts. Instead, passengers must be collected from short-stay car parks or designated waiting areas nearby. Why? Because forecourts are designed for flow, not waiting, and collecting passengers takes more time.
In short:
- Drop-off = quick, outside terminal, always paid.
- Pick-up = short stay car park, charged separately, with more flexibility in waiting time.
1. Heathrow Airport – Pick-up & Drop-off
As London’s busiest airport, Heathrow sees millions of drop-offs and pick-ups every year. To keep things moving, it has strict rules:
Drop-off at Heathrow
- The forecourts outside each terminal are pay-to-use zones.
- The estimated charge is around £5–£7 per entry.
- Payment is not made at the barrier. Instead, you pay online or by phone before midnight the next day.
Tip: Forgetting to pay triggers an automatic penalty fine, which can be many times higher than the charge itself.
Pick-up at Heathrow
- You cannot pick up passengers from the forecourt.
- Instead, use the Short Stay car parks, which are a short walk from the terminals. Expect to pay roughly £7–£10 for 30 minutes.
- A free alternative: the long-stay car parks offer about 30 minutes free, with shuttle buses to terminals.
2. Gatwick Airport – Pick-up & Drop-off
London Gatwick has slightly different rules, but the principle is the same.
Drop-off at Gatwick
- Both North and South Terminal forecourts charge a flat fee for around 10 minutes.
- Estimated cost: £5–£7 for the first 10 minutes, then additional charges for longer stays.
- Payment is online, by phone, or via an auto-pay account.
Pick-up at Gatwick
- Pick-ups must happen at the Short Stay car parks.
- Fees start from about £6–£8 for 30 minutes.
- Longer-term parking is available but gets expensive quickly.
Money-saving tip: Gatwick’s long-stay car parks allow free stays of up to a couple of hours, with shuttle buses to the terminals. This is ideal if you’re happy to wait a little longer.
3. Stansted Airport – Pick-up & Drop-off
Stansted has one of the priciest express drop-off zones in London.
Drop-off at Stansted
- The Express Set-Down zone is right outside the terminal.
- The estimated charge is around £7–£8 for 15 minutes.
- No cash or ticket machines — you pay online or by phone.
Pick-up at Stansted
- Passenger collection is not allowed in the Express Set-Down area.
- Instead, you must use the Short Stay car parks, which cost roughly £7–£9 for 30 minutes.
- A cheaper option: Stansted’s Mid Stay car park, which offers up to one hour free with a shuttle to the terminal.

4. Luton Airport – Pick-up & Drop-off
Luton has slightly lower charges than Heathrow and Gatwick, but they still add up.
Drop-off at Luton
- Forecourt drop-off is charged at around £5 for 10 minutes.
- Additional minutes quickly increase the cost.
- Payment is cashless and done online or via phone.
Pick-up at Luton
- Pick-up is from the Short Stay car parks, where prices are typically £8–£10 for 30 minutes.
- There’s a free alternative: the Mid-Term car park, where you can drop-off or pick-up passengers and use a free shuttle bus.
5. London City Airport – Pick-up & Drop-off
London City is smaller and more central, but it also charges for quick stops.
Drop-off at London City
- Estimated charge: around £5 for 10 minutes.
- Payments are made electronically.
Pick-up at London City
- Allowed in the Short Stay car park.
- Rates start at around £4–£6 for 10–20 minutes.
6. Southend Airport – Pick-up & Drop-off
Though smaller, Southend is worth mentioning as it has similar rules.
Drop-off at Southend
- Around £5 for 10 minutes at the terminal forecourt.
- Overstaying costs extra.
Pick-up at Southend
- Short Stay car park charges roughly £5–£6 for 10–15 minutes.
- The Long Stay car park offers a free short period for pick-ups and drop-offs.
How to Pay for Pick-up & Drop-off Charges?
Across all airports, the system is broadly the same:
- No cash or ticket machines.
- Payment must be made online, via phone, or an auto-pay account.
- You generally have until midnight the following day to pay.
Forgetting to pay is one of the biggest mistakes drivers make. ANPR (automatic number plate recognition) cameras track vehicles, so penalties are issued automatically.
Penalties & Fines
If you don’t pay on time, airports issue Penalty Charge Notices (PCNs).
- At most airports, fines are around £80–£100, reduced if paid quickly.
- Unlike normal parking tickets, these are enforceable civil penalties.
- Ignoring them can lead to debt collection.
Exemptions & Discounts
Some drivers are eligible for reduced or waived fees:
- Blue Badge holders (disabled passengers): Many airports offer exemptions or reduced rates.
- Taxis & private hire vehicles: Different rules apply, depending on licensing.
- Frequent users: Some airports allow accounts with discounts.
Always check in advance, as exemptions are not automatic.
How to Save Money on Pick-up & Drop-off
If you want to avoid the sting of airport charges, here are some smart strategies:
- Use free car parks + shuttle buses (most airports offer these).
- Arrange pick-ups at nearby train or tube stations instead of airport forecourts.
- Use ride-hailing apps (Uber, Bolt, etc.), as they have designated collection areas.
- Time it right — don’t arrive too early and end up paying extra.
Comparison Table – London Airport Pick-up vs Drop-off Charges
Airport | Drop-off Zone | Est. Cost | Pick-up Zone | Est. Cost | Free Option |
Heathrow | Forecourt | £5–£7 | Short Stay | £7–£10 | Long Stay (30 mins free) |
Gatwick | Forecourt | £5–£7 | Short Stay | £6–£8 | Long Stay (free for a short period) |
Stansted | Express Zone | £7–£8 | Short Stay | £7–£9 | Mid Stay (1 hr free) |
Luton | Forecourt | £5 | Short Stay | £8–£10 | Mid-Term (free shuttle) |
London City | Forecourt | £5 | Short Stay | £4–£6 | None |
Southend | Forecourt | £5 | Short Stay | £5–£6 | Long Stay (short free period) |
Conclusion
London’s airports have made pick-up and drop-off a paid privilege rather than a free convenience. While the charges are small compared to flight costs, they can quickly add up — and the penalties for forgetting to pay are steep.
The key points to remember:
- Drop-off = forecourt, always paid.
- Pick-up = short stay car park, also paid.
- Free options exist — usually in long or mid-stay car parks with shuttle buses.
- Always pay before midnight the next day to avoid fines.
Next time you’re heading to Heathrow, Gatwick, Stansted, Luton, London City, or Southend, you’ll be ready — and you won’t get caught out by a surprise fine.
Frequently Asked Questions
1. Can I pick up passengers at airport drop-off zones?
No — forecourts are for drop-offs only. Pick-ups must be from short stay or designated car parks
2. Do I need to pay if I only drive through?
If you enter the zone, cameras record your number plate. Even if you don’t stop, you may still be charged.
3. What happens if I forget to pay?
You’ll receive a penalty fine, usually around £80–£100.
4. Which London airport is the cheapest for drop-off?
Most airports charge around £5. Stansted is often the most expensive.
5. Are taxis exempt from charges?
Not always. Some airports give exemptions to licensed taxis but not private hire.